DigniCare Home Services LLC

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Privacy Policy & HIPAA Notice

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Effective Date: November 15, 2025

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Overview

This Privacy Policy explains how we collect, use, disclose, and protect information. As a

HIPAA-covered entity, we safeguard Protected Health Information (PHI).

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Information We Collect

Identifiers, PHI, billing information, technical data, and communications.

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How We Use Information

To deliver care, process claims, operate our services, communicate with clients, prevent fraud, and

comply with the law.

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HIPAA Uses Without Authorization

Treatment, payment, healthcare operations, public health reporting, legal requests, and disclosures

required by law.

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Uses Requiring Authorization

Marketing (except minimal exceptions), sale of PHI, psychotherapy notes. You may revoke

authorization.

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Your Rights

You may request access, amendments, restrictions, confidential communications, and accounting of

disclosures.

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Security

We use administrative, physical, and technical safeguards including encryption, MFA, firewalls, training,

and access controls.

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Breach Notification

We will notify affected individuals if unsecured PHI is breached.Retention

We retain records according to federal and Texas law.

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Children’s Privacy

We do not knowingly collect information from children under 13.

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Cookies & Tracking

We use cookies to operate and improve the Site. See Cookie Policy.

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Third-Party Services

Vendors must safeguard information; BAAs required when PHI applies.

International Visitors

Information may be processed in the United States.

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Your Choices

You may update preferences or opt out of non-essential communications.

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Changes

We may update this Policy at any time.

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Complaints

You may file complaints with us or the U.S. Department of Health and Human Services.

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Mobile Privacy

Text messaging opt-in data is not shared with third parties.

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NOTICE: Consult legal counsel for compliance.